Delhi
Delhi
Company name:Elliot group
Job Role:Field service engineer
Job Field:Core
Salary:Best In Industry
Education:B.Tech/B.E(mechanical)
Eligibility:- Four year engineering degree (preferably mechanical).
- Individual should have a mechanical aptitude for machinery and ability to read and understand drawings service bulletins product transmittals service reports and other service related reports or memos
- Individual should also possess a good working knowledge of control theory and electrical components as well as a strong background in thermodynamics for rotating machinery.
- Acquire an understanding of Elliott organization product lines procedures service facilities manufacturing facilities and methods.
- Performs service engineering assignments designed to develop professional work knowledge and experience.
- Assignments will require application of engineering theory standard techniques procedures and criteria.
- Witness the conduct of pressure test of equipment and apparatus.
- Supervise and provide technical advises and instructions to customers, subcontractors, workers in trouble-shooting repair and maintenance installation and testing work which may include manual or technical hands-on intervention work (up to 40% manual can be expected when handling or installation of critical equipments).
- Assists other Field Service Engineers in resolving technical matters pertaining to installation start-up operation and maintenance problems.
- Makes personal visitations to customers and equipment installations primarily for training or to obtain first hand information when trouble exists.
- Collaborates with other departments to ensure prompt and effective problem resolution of reported field troubles.
- Initiates Service Authorizations when required and informs supervisor of status.
- Investigates collects consolidates and composes reports on product reliability and issues Product Trouble Reports.
- Prepares memos reports Service Engineering Bulletins or Technical Service Memorandums on assigned subjects for the purpose of keeping field service/sales current on developments.
- Prepare and review assigned write-ups for technical manuals.
- Develops and/or presents assigned programs for training.
- Programs may be for Elliott personnel or customer personnel either in the field or at headquarters.
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